asked questions

 

What origins/textures does Dynamic Hair Essentials offer?

We offer textures Straight, Body Wave, Deep Wave, and Loose Wave.

In origins Brazilian,  Indian and 613.

 

What lengths does Dynamic Hair Essentials offer?

We offer hair extensions with lengths varying from 10" to 30" with most of 

our bundles, closures and frontals. Orders of 32" and up are special orders 

and require an additional 3-7 days processing and shipping time.

 

 

What is the quality of Dynamic Hair Essentials?

Our hair is premium 100% Human Hair. Available in Grades 8A, 9A and Virgin Raw.

 

 

Does Dynamic Hair Essentials have a return policy or exchange policy?

ABSOLUTELY NO REFUNDS!!!!    ALL SALES ARE FINAL!!!!!

It is against Federal Law to re-sell used hair so we cannot accept any hair products that has been removed from its original packing

or that looks worn or altered in anyway.

We take returns and charge backs VERY SERIOUSLY!! 

ANY ATTEMPT TO DEFRAUD THE COMPANY,

will result in CRIMINAL CHARGES AND A CIVIL SUIT WILL FOLLOW.

 

 

How do I make an Exchange/Return?

There is only one way for an exchange to be granted:

 If the wrong item is shipped to you instead of what was ordered.

In this case, please take pictures of the UNOPENED, SEALED product in it's ORIGINAL PACKAGING within 24 hours of receiving the package.

Once it is deemed that there was a mistake on OUR end, an email will be delivered with the return information.

If you enter an incorrect mailing address, an additional  $10 fee will be assessed

to cover the processing expenses before your order is shipped out.

If an order is returned back to us due to the incorrect mailing address, the order will NOT be refunded or mailed back out WITHOUT the additional $10 fee.

 

 

How long does shipping usually take?

Our standard shipping time is 3-7 business days.

If there is a delay in any order, an email will be sent to the customer.

Any order placed after 4:30 pm EST including Saturdays will be processed the next business day. Except for promotions and Holidays, no orders will be processed on Sundays.

 

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